Getting Started at Ground Work

We understand that reaching out for mental health support for your child or family can feel like a big step. At Ground Work, we want you to feel comfortable, supported, and informed throughout the process. Below are answers to some common questions about our services and what you can expect.

Getting Started

1. Who is Ground Work?

Ground Work is a nonprofit mental health organization specializing in services for infants, toddlers, young children, and their caregivers. We believe strong early relationships and positive experiences help build the foundation for lifelong mental health. Our goal is to make high-quality mental health services accessible to children and families, regardless of their financial circumstances.

2. What ages of children do you work with?

We provide mental health services for children from birth through age 12 and their caregivers. Our approach is tailored to each child's developmental stage, individual needs, and family relationships.

3. How do I know if my child could benefit from counseling?

Children communicate in many different ways, and sometimes their behaviors are a way of expressing feelings or needs they don't yet have the words to describe.

You may consider counseling if your child is experiencing:

You don't need to wait until a concern becomes overwhelming to seek support. Early support can make a meaningful difference.

4. How do we get started?

Getting started begins with reaching out to our team. We will learn a little about your family, discuss your concerns, and help determine which services may be the best fit. We want to make the process as comfortable and straightforward as possible.


Our Services and Approach

5. What types of counseling do you provide?

Ground Work specializes in infant, toddler, and early childhood mental health. Our services are relationship-based and developmentally appropriate. Depending on the child's needs, services may include play-based therapy, Child-Parent Psychotherapy (CPP), and caregiver support.

6. What is play therapy?

Young children often communicate through play rather than words. Play provides a natural way for children to express feelings, explore experiences, and work through challenges.

Through play children can develop emotional awareness, build coping skills, and strengthen relationships in a safe and supportive environment.

7. What is Child-Parent Psychotherapy (CPP)?

Child-Parent Psychotherapy is an evidence-based, relationship-focused treatment for young children and their caregivers who have experienced trauma or significant stress. CPP focuses on strengthening the parent-child relationship and helping both the child and caregiver understand and work through difficult experiences together.

8. Will parents or caregivers be involved in counseling?

Yes! We believe caregivers play an important role in a child's emotional well-being. Parent and caregiver involvement is an important part of our approach. Depending on the child's age and needs, sessions may include the child and caregiver together, individual time with the child, or time for caregivers to meet with the therapist.

9. What if my child is too young to talk about their feelings?

Children do not need to be able to explain their feelings with words to benefit from mental health services. Infants, toddlers, and young children communicate through play, behavior, facial expressions, and relationships. Our therapists use developmentally appropriate approaches to support children and their caregivers.

Insurance and Fees

10. Do you accept insurance?

Ground Work currently accepts select insurance plans, including Blue Cross Blue Shield (BCBS) and Aetna. Please reach out to our team to discuss your specific insurance plan and coverage. We encourage families to verify their benefits before beginning services.

11. What if we don't have insurance or cannot afford counseling?

We believe financial circumstances should not prevent a child or family from receiving mental health support. Ground Work offers free and reduced-cost counseling options for eligible families experiencing financial hardship. Availability may vary depending on program funding and openings.

12. Do you offer sliding-scale fees?

Yes! We offer sliding-scale fees based on family circumstances. Please contact us to discuss your family's needs and available options.

13. How do I apply for free or reduced-cost counseling?

Families interested in financial assistance can contact Ground Work to learn about current openings and application requirements. Our team will help guide you through the process and discuss available options.

What to Expect

14. How long does counseling last?

Every child and family is different. The length of counseling depends on the child's needs, family goals, and progress. Your therapist will work with you to determine an appropriate plan of care.

15. What happens during the first appointment?

The first appointment is an opportunity for your therapist to get to know your family, understand your concerns, and learn more about your child's experiences and strengths. Depending on your child's age and needs, the first meeting may include caregivers only or both the child and caregiver.

16. Where are you located?

Ground Work's office is located in Chandler, Arizona:

1600 W Chandler Blvd, Suite 260
Chandler, AZ 85224

Supporting Your Child's Mental Health

17. What if I'm not sure whether counseling is right for my child?

That is okay! You don't have to have all the answers before reaching out. We welcome questions and are happy to talk with you about your concerns, explore options, and help determine whether Ground Work may be a good fit for your family.

18. How can I support my child's mental health at home?

Some of the most meaningful ways to support your child's emotional well-being happen during everyday moments. Try:

Small moments of connection can make a big difference!


We Are Here to Help!

You don't have to navigate your child's mental health journey alone. Whether you have questions about counseling, insurance, or financial assistance, we would love to connect with you.

Reach out to Ground Work. We are happy to help you take the next step.

Still have questions? We would love to hear from you!